Building the social fabric: how Marriott’s CEO transformed a business model while fostering a culture of social inclusion
Just weeks before COVID-19 swept the world, Ann-Maree Colborne stepped into the CEO role at Marriott Support Services, one of Melbourne’s leading suppliers of disability employment. The 50-year-old organisation had a solid legacy but an uncertain future and needed to undergo a major business transformation regardless of the challenges a pandemic was determined to throw in their direction. Three years later, it looks like they’ve made it.
